Privacy Policy

Your Privacy is important to us. This privacy policy explains the types of personal data we, byAlina, may collect about you whilst you interact with us, including our website “byalina.uk”. We collect and process data in accordance with applicable law and regulations.

Information we collect

Information you provide: such as your name, email address, phone number, postal address, booking details, and payment information.

Payment data: handled securely by Stripe . We do not store card numbers.

Information collected automatically: IP address, browser type, device details, usage patterns, and general location (depending on settings).

Personal Information

We may ask for personal information when you contact us or when you place a booking., including name, billing adress, email address, phone number, credit card/payment details.

We only collect and use your personal information that is reasonably necessary to provide our services to you.

Payment

We accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information.

Please see the Stripe Privacy Policy for more details.

Collection and use of Information

We use your Information to

  • Provide and manage bookings, accounts, and payment

  • Deliver photos, videos, and other purchased content

  • Communicate with you about your booking or support request

  • Improve and protect our services, including fraud prevention

Use of editing tools and AI

We use professional editing software, including Adobe Photoshop, Adobe Lightroom, Aftershoot and other industry-standard applications, to retouch and prepare images and video. Some of these tools include AI-powered features for example, background adjustments, noise reduction, generative fill, or facial retouching. These AI features are used to edit and deliver your booked content. Your images and videos are not shared for the purpose of training AI models. Any AI processing takes place within secure, licensed software environments. You retain the same rights to use your delivered images under your licence, regardless of whether AI-assisted editing tools were used.

Sharing of personal Information and Limits of our Policy

Our Website also links to external sites that are not operated by us. Our Website is hosted by Squarespace. Our Booking & scheduling is done via Acuity Scheduling. The Payments are processed through Stripe. Our Files are delivered over MyAirBridge. For more details please see their Privacy Policy. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

Security of your Personal Information

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, use or modification. We point out that no method of electronic transmission or storage is 100% secure and no one can guarantee absolute data security.

Children´s Privacy

How long we keep your Personal Information

We keep your personal information only for as long as we need to.

Use of Cookies

Cookies used on our website may include session cookies for navigation and analytical cookies to understand how our website is used. Users can manage cookie preferences through their browser settings and opt out of non-essential cookies at any time.

Limits of our Policy

Our website also links to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices. For more information please consume their policies.

Changes to this Policy

We may change our privacy policy due to updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here.

Contact us

For any questions or concernes about this privacy policy or how your data is handled, please contact us at:

info@byalina.uk